Just finished a great two day management course. The course came up with the following gems-
To lead is to serve (where have I heard that before…..?)
The appropriate way to give feedback can be described by the acronym BOOST-
Ballance
Observed (behaviour nor personality)
Ownership (ie what can I do to help?)
Specific (factual)
Time- (at an approrpriate time)
and High performance teams can be defined as those with-
Shared vision or goal
Results driven
Sense of team identity
Competent team members
Mutual trust and respect
Interdependance among team members
Together Everyone Acheives More


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